Superflex Technology

Privacy Policy

Last updated: September 13, 2026 · Superflex (China) Co., Ltd.

1. Introduction

Superflex (China) Co., Ltd. ("we", "us", or "our") respects your privacy and is committed to protecting your personal information in accordance with applicable laws and regulations, including China's Personal Information Protection Law (PIPL). This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.superflexchina.com, the "Website").

2. Information We Collect and How We Use It

We collect and use your personal information only for the following purposes:

  1. Website Analytics: When you visit our Website, we use Baidu Tongji (Baidu Analytics) to collect anonymized visit timestamps, pages visited, referring sources, partial IP address (first 3 octets only), browser type, and operating system. This data is processed by Baidu and used solely to analyze and improve our Website.
  2. Business Inquiries: When you contact us via email (zhangfan@superflexchina.com), phone (+86-400-832-3118), or WeChat to inquire about products or request samples, we collect information you voluntarily provide, including your name, company, contact details, and product requirements, for the purpose of responding to your inquiry.
  3. Sample Shipping: When you request samples, we collect your shipping address, recipient name, and contact phone number for delivery purposes.

3. Information Sharing, Transfer, and Disclosure

Sharing: We do not share your personal information with third parties except as follows:

  1. With your explicit prior consent;
  2. As required by applicable laws, legal procedures, or government authorities;
  3. With courier companies for sample shipment delivery;
  4. Through Baidu Tongji analytics service (anonymized data processed by Baidu Inc.).

Transfer: We do not transfer your personal information to any third party.

Public Disclosure: We do not publicly disclose your personal information without your explicit consent.

4. Your Rights

Under applicable data protection laws, you have the right to:

  1. Access your personal information;
  2. Correct inaccurate personal information;
  3. Delete your personal information;
  4. Withdraw consent;
  5. Obtain a copy of your personal information.

To exercise these rights, contact us at zhangfan@superflexchina.com. We will respond within 15 business days.

5. Data Retention and Storage

We retain your personal information only for as long as necessary to fulfill the purposes stated in Section 2. Retention periods: business inquiry information - 3 years from last contact; sample shipment information - 1 year from shipment.

Your personal information is stored within the People's Republic of China and is not transferred across borders.

6. Policy Updates

We may update this Privacy Policy from time to time. Material changes will be notified via website announcements or pop-up notifications. Your continued use of the Website indicates acceptance of the revised policy.

7. Children's Privacy

Our Website is not intended for minors. We do not knowingly collect personal information from minors. If you are a minor, please do not provide personal information to us.

8. Contact Us

For questions about this Privacy Policy or your personal information, contact us: